ThinkOS Support

For help with ThinkOS, email hello@thinkagents.ai. Include the app version, device model, and a description of what happened. Do not send passwords, provider API keys, Recovery Keys, or decrypted Sphere content.

Cloud sign-in and encrypted Spheres

ThinkOS mobile signs in through your browser. If authorization does not complete, return to the app and start cloud sign-in again. A Recovery Key is required only when the phone cannot obtain the keys for an encrypted Sphere. Keep Recovery Keys private; Think Agents cannot recover a lost key for you.

Hosted model requests

Hosted chat requires an active OpenAI or Anthropic provider credential. You can add, validate, rotate, or revoke a provider from Settings > Models. When you send a hosted request, ThinkOS clearly explains that your message and selected Sphere excerpts are sent through ThinkOS Cloud to the provider you choose.

Delete your account

You can permanently delete your ThinkOS Cloud account in the mobile app under Settings > Account. Deletion removes your cloud account data and signs the app out. Export anything you want to keep first; Recovery Keys cannot restore data after account deletion.

Policies

Read our Privacy Policy and Terms of Service.